Shop App
Your Ultimate Shopping Companion
Shop App, developed by Shopify, is designed to streamline your online shopping experience. With features that help you track orders, discover products, and shop seamlessly, it’s the perfect tool for modern shoppers.
Key Features of the Shop App
📦 Order Tracking
- Get real-time updates on package deliveries.
- Automatically syncs with your email to import tracking details from supported stores.
- View all your orders in one easy-to-use interface.
⚡ Shop Pay
- Enjoy a fast and secure checkout experience.
- Save payment and shipping details for quick, hassle-free purchases.
- Split payments into four interest-free installments for added flexibility.
🛍️ Product Discovery
- Receive personalized recommendations based on your shopping habits.
- Browse and shop from your favorite brands or discover new ones effortlessly.
💰 Shop Cash Rewards Program
- Earn Shop Cash on eligible purchases and redeem it for future orders.
- Unlock exclusive Shop Cash offers from participating stores.
🌍 Environmental Impact Insights
- Track carbon offsets for eligible deliveries, promoting sustainable shopping.
🔍 Merchant & Product Insights
- Access details about brands, including their return policies and sustainability practices, for greater transparency and trust.
Shop App is available on iOS and Android and seamlessly integrates with Shopify-powered stores and other compatible platforms, making online shopping faster, smarter, and more enjoyable.
🚀 Benefits of Using Shop Pay
- Faster Checkout – No need to re-enter your payment or shipping details every time.
- Interest-Free Installments – Split payments into four equal, interest-free installments.
- Convenient Order Tracking – Track all your orders in one place.
- Exclusive Shop Offers – Earn and save Shop Cash with participating brands.
💡 Maximize Your Shop Cash!
Take advantage of limited-time Shop Cash offers—your offer isn’t confirmed until it’s applied at checkout.
📲 How to Track Your Order with Shop App
- Download the Shop App and sign in with the email used for your purchase.
- Select “Track with Shop” from your shipping confirmation email.
- Get instant updates on your order status—all in one place.
🎉 Shop Cash Offers
- Offers are available while they last or until they expire.
- Some offers require a minimum order value to qualify.
- Certain offers have limits on how much Shop Cash can be earned or redeemed.
How to View Your Shop Cash Balance
- Open the Shop App and tap Your Offers on the Home tab.
- Tap your Shop Cash balance in the top-right corner.
Follow and shop from Forbidden Wingz on the Shop App to earn 1% Shop Cash on every purchase made with Shop Pay!
Shop app FAQ
What's is Shop pay?
Shop Pay is a secured payment service that Forbidden Wingz uses. It allows you to make quick, secure purchases online at Forbiddenwingz.com (It is offered by our partners Shopify, the popular e-commerce platform). When you check out with Shop Pay, you can save your shipping and payment information, so you don’t have to enter it every time you buy something.
What is shop cash rewards?
Shop Cash is a rewards program that's available to Shop app customers.
Eligibility
- A verified phone number in the United States or Canada.
- Customers who pay for their orders using Shop Pay.
After you earn Shop Cash, you can redeem it towards eligible orders that you place through the Shop app.
How does Shop track orders?
It syncs with your email account to pull tracking details or lets you manually enter a tracking number. Read Shopapp.com privacy policy to learn more.
How do I set up the Shop app?
- Download the app from the App Store (iOS) or Google Play (Android).
- Sign up with an email address or log in to connect your existing Shop Pay account.
How can I earn and use Shop Cash?
You can earn Shop Cash on orders that meet the following criteria:
- The online store that you're purchasing from sells in USD or CAD, and accepts Shop Pay as a payment method.
- The order is paid for using Shop Pay on an online store or in the Shop app.
- The payment card used for the order has a United States or Canadian billing address.
- The purchase doesn't include any gift cards, subscription products, or digital products.
Your Shop Cash balance displays in the top right corner of the Shop app. After you earn Shop Cash on an order, it might not display in your balance until after that order is fulfilled. Your Shop Cash expires depending on when it was earned.
What security features does the app have?
Data encryption and no sharing of sensitive details with third parties ensure user privacy and security.
What should I do if my order tracking isn’t working?
Ensure the tracking number is correct, or check with Forbidden Wingz for accurate shipping updates.
Where can I see my shop cash balance?
To review your Shop Cash activity, which includes the Shop Cash that you've earned, redeemed, and that has expired. In the Shop app tap your Shop Cash balance in the top right corner of the Shop app, then tap the clock icon.
Can I get refunds on orders that earned Shop Cash
If you earn Shop Cash on an order, and the order is later refunded, then the Shop Cash that you earned from that order is deducted from your Shop Cash balance. This includes Shop Cash that you've already spent.
How can I redeem my shop cash?
You can redeem your Shop Cash at checkout when you place an order in the Shop app or Shop on the web.
To redeem Shop Cash on an order on the Shop app, your order needs to meet the following criteria:
- The Shop store that you're purchasing from is located in the United States or Canada, sells in USD or CAD, and accepts Shop Pay as a payment method.
- You're paying in USD or CAD at checkout.
- You've selected a shipping method, and the order isn't for local pickup.
- The purchase doesn't include any gift cards, subscription products, or digital products.
**If you haven't made any purchases using Shop Pay in the past, then to redeem Shop Cash on your first order, the order total must be $10 or more, not including taxes or shipping charges**
After you successfully redeem your Shop Cash on an order, Shop Cash displays as a payment method on the order receipt in the Shop app. You can't redeem Shop Cash after an order has been placed.
Does my shop cash expire?
Check your Shop Cash expiration dates
- In the Shop app, tap your Shop Cash balance in the top right corner.
- Tap the clock icon to view your activity page.
- View the Expiry tab to learn when your Shop Cash expires.
- Unless otherwise noted, most Shop Cash expires 90 days after it's earned.
Note: If you redeem only part of your Shop Cash on an order, then the expiration date on your remaining Shop Cash balance resets from the date of that purchase.
Have a question we haven't answered? contact@forbiddenwingz.com