Privacy policy

 

Last updated: April 5, 2025

This Privacy Policy describes how Forbidden Wingz ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from forbiddenwingz.com (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy We may update this policy from time to time and will post any changes on this page with an updated "Last updated" date.

Information We Collect

We collect information to provide and improve our Services, including:

• Contact details: name, address, phone number, email.
• Order information: billing/shipping address, payment details, and order history.
• Account details: username, password, and any other information used to secure your account.
• Support communications: messages and other information you send us.
• Usage Data & Cookies

We automatically collect information about your interaction with the Site using cookies and similar technologies, including:

• IP address
• Browser and device type
• Pages visited and usage patterns

You can manage cookie preferences through your browser. Blocking cookies may impact functionality.

Information from Third Parties

We may receive information from service providers, including Shopify (our website host), payment processors, and marketing partners.

How We Use Your Information

• To fulfill orders and provide services
• To communicate with you about your account and orders
• To improve and personalize the Site and services
• For marketing purposes with your consent
• To detect and prevent fraud or misuse

Sharing Your Information

We share personal information with:

• Service providers (e.g., Shopify, payment processors, shipping partners)
• Marketing and advertising partners
• Legal authorities when required
• Affiliates within our corporate group

We do not knowingly sell or share the personal information of individuals under 16 years of age.

Security and Retention

We take reasonable steps to protect your personal information. No system is 100% secure. We retain personal data only as long as necessary to fulfill our obligations and as required by law.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Request data portability
• Withdraw consent for data processing
• Manage marketing preferences

You may contact us to exercise your rights. We may verify your identity before processing requests.

Children's Privacy

Our Services are not directed to children, and we do not knowingly collect information from anyone under 13.

Contact Us

For questions or to exercise your rights, contact us at contact@forbiddenwingz.com