Let's track your order!

Once your order is shipped, you’ll receive an email with your tracking number. You can use this number to track your package on ForbiddenWingz website, shop app. or through the tracking link provided in your email.

Your tracking number is included in the shipping confirmation email. If you created an account, you can also find it in the "My Orders" section of your account dashboard.

Tracking information is typically available within 24-48 hours after your order is shipped. If you don’t see updates right away, please check back later.

There are a few reasons your tracking number might not work:

• It may take up to 48 hours for the carrier to update the tracking details.
• Ensure you’ve entered the tracking number correctly.
• If the issue persists, contact our support for assistance.

Delivery times vary based on your chosen shipping method and location. Refer to the estimated shipping times in your order confirmation email.

Yes, international orders can be tracked. However, tracking updates may be less frequent after the package leaves the country of origin. Use the same tracking number on the international carrier’s website for updates.

If your tracking status shows "delivered" but you haven’t received your package:

1. Check around your property for the package (e.g., front door, mailbox, neighbors).
2. Contact the carrier for further details on the delivery.
3. Reach out to us if you still can’t locate your package.

Sometimes tracking updates may be delayed due to carrier issues. If your status hasn’t updated for more than 7 business days from when order was placed, contact the carrier or our support for help.

Once a package is in transit, changes to the delivery address are subject to the carrier’s policies. Contact us or the carrier as soon as possible to discuss options.

In Transit: Your package is on its way to the delivery address.

Out for Delivery: The package is on the final delivery route and will arrive soon.

Delivered: The package has been delivered to the address provided.

Exception: There’s an issue with the shipment (e.g., address error, weather delay). Contact us or the carrier for details.

Yes, most orders include tracking. Check the product page or shipping method for specifics.

If your order is shipped in multiple packages, you will receive a separate tracking number for each shipment. Check your email or account dashboard for details.

If you notice incorrect tracking details (e.g., wrong location or status), contact us or the carrier to verify the information and resolve the issue.

If you haven’t received a tracking number, check your order confirmation email or log into your account to view the order status. If you still can’t find it, contact our support for assistance.

• Yes, most carriers allow you to sign up for email or text notifications about your shipment’s status. Use your tracking number to register for updates on the carrier’s website.
• ForbiddenWingz also keeps you updated with delivery notifications when you sign up for email or sms list.